If you can’t log in to your account, troubleshoot your problem by following these steps: I can’t log in to my account Check if your internet connection is stable. Go to another website to see if it’s loading properly. You can also perform a speedtest to check if your upload and download speed is stable. […]
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Students
Basics Infonet Account Your Infonet account is used to access campus computers, networks, and systems. Your account was sent to the email address you have declared in your admissions record when you have confirmed to enroll in Benilde. Don’t forget to change the initial password given. Reset Password Passwords expire every 90 days. This is […]
How often should I change my Benilde Mail password?
Your Benilde Mail account is linked to your Infonet account, which (ordinarily) changes its password every term. This means that your Gmail password also changes every term, but not necessarily at the start of the term. A notice to reset your password usually occurs 14 weeks after the last time you reset it. To do […]
I’m a parent or guardian; how can I view my child’s class schedule, grades, and tuition fee?
You can view your child’s records by creating an account in the Parents Portal. Create an account Follow these steps to create an account in the Parents Portal: Open your web browser and go to https://apps1.benilde.edu.ph/parents. In Account Login, click New User? (create account). Fill out all the required information. Take note of the email […]
I can’t log in to BigSky, what do I do?
Your BigSky log in is the same as your Infonet log in. Make sure that you typed in your username and password correctly. Mistyping either your username or password, such as placing a blank space at the beginning or end or capitalization when there shouldn’t be would prevent you from logging in. If you are […]
I can’t log in to my Infonet account. How do I reset my password?
You can reset your password in three ways: On-Campus If you are on-campus and using one of the school’s computers (such as the terminal at the DTO) just press and hold down the following keys: CTRL+ALT+DELETE. That will bring you to the task manager which will include a button for changing your password. Self-Service If […]
How do I change my password?
By default, all Infonet users are required (and prompted) to change their password every 90-days. The exact date varies depending on the last time you changed your password. A notification will be sent to your Benilde Mail account before the scheduled password expiration (which is 30 days, 14 days, and 7 days). If you fail […]
