If you encounter any problems with the computer that was issued to you, you may contact the helpdesk by sending an email to helpdesk@benilde.edu.ph. Describe the problem and try to be as descriptive as you can so that if the concern is something that can be resolved easily with guided instructions, the helpdesk associate who […]
Tag: DTO
Are there any premium software or applications that I can use without having to pay extra?
Whether you are a student, faculty, or associate, there are several software or applications that you can use simply by having an active Benilde Mail or active Infonet account. Google Suite The Benilde Mail is on the Google platform and is available for active students, faculty members, and associates. Benilde is subscribed to Google Workspace […]
I cannot access the ERP Web Portal to make a PRS, what do I do?
The Payment Requisition Slip (PRS) can be found at the ERP Web Portal. To log in you will need to use your Infonet credentials. Only authorized personnel can enter. If you are not able to log in, submit an ERP concern by filling up the form HERE.
Why should I use Canva for Education? I already have a regular account with Canva.
If you currently have an account with Canva that you set up using your personal email you can continue to use that, however, you are missing out on the expanded features that are only available on the pro version. Do I really need to use Canva? Using Canva is optional. It is a free design […]
Why should I use my Benilde Google account instead of my personal account for school stuff?
Your Benilde Mail is assigned to you as soon as you officially join Benilde. It gives you access to the Google Apps for Education account which are the same apps as the regular account with some bonuses. For your personal use, it is a good idea to use your personal Gmail account. But for school-related […]
How can I avail of Adobe Creative Cloud through the school?
If you are a student of SMIT-IEMC, SDEAS, or any program under SDA, the subscription cost for Adobe Creative Cloud is already included in your tuition under miscellaneous fees. This means that there is no extra cost as it is already part and parcel of your tuition and fees. How do I sign in to […]
Can I borrow a computer to use while we are working from home?
While we are all working from home, the Digital Technology Office (DTO) has allocated a few computer units that they can lend to FACULTY AND ASSOCIATES. These units are limited so not every request can be accommodated. How do I make a request for a computer? Email a request to your department chairperson/head. Make sure […]
How can I get a Benilde Email account?
Benilde uses Gmail as the email platform. All active students, faculty members, or associates are issued with a Benilde Mail account. The account is created at the same time as the Infonet account is created. Benilde Mail credentials are sent together with the Infonet credentials to your designated alternate/personal email address. Refer to FAQs about […]
How often should I change my Benilde Mail password?
Your Benilde Mail account is linked to your Infonet account, which (ordinarily) changes its password every term. This means that your Gmail password also changes every term, but not necessarily at the start of the term. A notice to reset your password usually occurs 14 weeks after the last time you reset it. To do […]
I am a returnee student, can I access my old Infonet account?
Welcome back! We are happy that you have returned. 🙂 After you have settled your requirements with the Registrar’s Office as a returnee, your account will be activated. If you forgot your password, click here for instructions on resetting your password. If you are unable to reset your password on your own, you can send […]
