Getting Started

• New to HelpDesk? Start here!
• Non-Teaching Associates
• Teaching Associates
• Students

About Benilde

• Pandemic Response

  • How did Benilde adapt to the current pandemic?
  • What is the class modality?

• Know more about Benilde Senior High School
• Know more about Undergraduate Programs
• Know more about Graduate Programs
• Get to know Benilde
• Safety and Security

Application & Admission

• Senior High School

  • Are there additional requirements for Grade 12 transferees?
  • Are there additional requirements for international students?
  • Are there extracurricular activities?
  • Do you have a Senior High School program?
  • How many students are there in a section?
  • How much is the application fee? Where do I pay for this?
  • How much is the reservation fee? How can I pay for this?
  • How much is the tuition fee?
  • I will not proceed with the enrollment, can I refund the reservation fee?
  • I’m a Grade 11 student from another school, can I transfer to Benilde SHS for Grade 12?
  • I’m an international student, can I enroll in Benilde Senior High School?
  • Is it possible to apply in the middle of the school year?
  • Is there a “no homework on weekends” policy?
  • Is there a School Bus service?
  • Is there a school uniform?
  • What are the credentials of your Senior High School teachers?
  • What are the requirements that I have to submit?
  • What are the support services for students?
  • What campus spaces can SHS students access?
  • What is the class modality for Benilde Senior High? Are classes held online?
  • What is the grading system used in Benilde Senior High School?
  • What materials do I need to have to attend online classes?
  • What sets Benilde Senior High School apart from other schools?
  • What tracks do you offer?
  • Will I be automatically accepted to a college program in Benilde after graduating from Benilde Senior High School?
  • Will SHS students be allowed to use the college facilities?
  • WIll SHS students be mixed with college students in class?
  • Know more about Benilde Senior High School
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• Application

  • Apply to Benilde Deaf School
  • Apply to Benilde Senior High School
  • Apply to Graduate Program
  • Apply as a Student Athlete
  • Apply to ETEEAP
  • Apply to an Undergraduate Degree
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• Confirmation

  • How do I apply for a student visa?
  • Confirm your slot in Benilde Senior High School
  • Confirm your slot in Undergraduate program

• Initial Enrollment

  • How do I apply for a student visa?
  • Enroll in a Graduate Program
  • Enroll to Undergraduate Program
  • Enroll to Benilde Senior High School
  • Enroll to Benilde Deaf School

• Application Status

  • Check your Application Status - Updated
  • I can’t log in to view my application status; what should I do?
  • Check your Application Status

• Online Undergraduate Application

  • I can't log in to my account
  • Online Undergraduate Application
  • I can’t log in to view my application status; what should I do?

• Marketing, Events & Other Requests

  • We have a product proposal for your school; how do we send this?
  • We’re hosting a career orientation seminar for our school; how do we send an invitation?
  • Can we invite a speaker from your school to our school event?
  • Our school would like to submit applications for all our students who want to apply to Benilde; how can we do this?
  • I want to set an appointment to introduce our company to Benilde, who can I talk to?
  • We’re hosting an event and we’d like to invite Benilde, how do we send the invitation?
  • Our school wants to schedule a campus tour in Benilde, how can we do this?
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• Admission Process

  • How can I become a Benildean?

Enrollment & Records

• Students

  • I am so frustrated and keep getting failed marks on most of my subjects.
  • I'd like to shift to another program
  • How do I apply for a student visa?

• Parents

  • I’m a parent or guardian; how can I view my child's class schedule, grades, and tuition fee?

• Faculty

  • Articles coming soon

• Alumni

  • Articles coming soon

BigSky & Online Learning

• Training

  • Is there any training on how to use Bigsky?
  • Where can I request for one-on-one mentoring in using BigSky, Google Meet, Microsoft Teams, or Zoom?
  • Where can I request group training in using BigSky, Google Meet, Microsoft Teams, or Zoom for me and my friends?
  • I am a faculty member, is there training available on how to use Google apps?

• Video Conferencing

  • Google Meet

    • Can I record a Google Meeting?
    • How do I log in to Google Meet, schedule a Google Meeting, and start a new Google Meeting?
    • What is the whiteboard on Google Meet?
    • How do I use the whiteboard?
    • How do I record on Google Meet?
    • How do I schedule a Google Meeting?
    • Where can I access the whiteboard on Google Meet?
    • Why should I record a Google Meeting?
    • When can I start recording a Google Meeting?
    • How do I start a new Google Meeting?
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  • Microsoft Teams

    • How do I log in to Microsoft Teams?
    • Can I use Microsoft Teams even if I am offline?
    • Do I need to buy Microsoft Office to use Microsoft Teams?
    • Is it possible to use MS TEAMS and ZOOM without downloading the app?
    • Do I need to download Microsoft Teams to use it?
    • How do I work on my assignments on MS Teams even when I am not online?
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  • Zoom

    • Do I need to download Zoom to use it?
    • How do I log in to Zoom?
    • Do we need a Zoom pro account if we are hosting an official Benilde online event?
    • Is it possible to use MS TEAMS and ZOOM without downloading the app?

• Learning Management System

  • BigSky

    • Can I access any course I want on BigSky?
    • How do I create and use a rubric on BigSky?
    • How do I log in to BigSky?
    • How do I use Dropbox on BigSky?
    • How do I use the Content tool on BigSky?
    • How do I use the news tool on BigSky?
    • I am enrolled in a course but suddenly, my access was removed when I checked a while ago. What could have happened? Will I lose my progress?
    • I can’t find my classes on BigSky
    • I can’t log in to BigSky, what do I do?
    • Is there any training on how to use Bigsky?
    • Where can I request a sandbox on BigSky?
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  • Is there a learning management system for Benilde Senior High School?

Account & Infonet Concerns

• Hardware

  • Can I borrow a computer to use while we are working from home?
  • What should I do if I encounter problems with the service unit issued to me?

• Software

  • Canva

    • Why should I use Canva for Education? I already have a regular account with Canva.

  • Adobe Creative Cloud

    • How can I avail of Adobe Creative Cloud through the school?

  • Autodesk

    • Articles coming soon

  • Google Suite

    • Why should I use my Benilde Google account instead of my personal account for school stuff?

  • Microsoft Office

    • Articles coming soon
  • Are there any premium software or applications that I can use without having to pay extra?

• Access

  • Benilde Mail

    • How can I get a Benilde Email account?
    • How often should I change my Benilde Mail password?

  • Infonet

    • How can I get an Infonet account?
    • How do I change my password?
    • I am a returnee student, can I access my old Infonet account?
    • I can’t log in to my Infonet account. How do I reset my password?
    • What is Infonet?

Payment & Accounting

• Payments

  • I am going to pay online through your bank. Could you guide me through the payment process?
  • How do I pay for my tuition and other fees?
  • Can I pay for my tuition fees in installments?
  • I already paid, how long until I get my official receipt?

• Payables

  • Can I get reimbursed for a school related activity even though my receipt is old?
  • I cannot access the ERP Web Portal to make a PRS, what do I do?
  • How do I create a payment request slip (PRS) for our department?

• Budget

  • Articles coming soon

• Payroll

  • Payroll Helpdesk

Mental Health & Well-Being

• Counseling

  • I am so frustrated and keep getting failed marks on most of my subjects.
  • My mind is racing, I don’t know how I feel, and I need to talk to someone. Help!
  • Is there a way to refer someone who I feel needs counseling?

• Interviews

  • What is the initial interview for?

• Clearance

  • When should I get clearance from the Benilde Well-Being Center (BWC)?

• Recommendation

  • I am transferring to another school. How do I request for a recommendation?

Student Life & Organizations

• Academics

  • NSTP

    • What is NSTP?
    • Am I required to take NSTP?
    • I will be transferring to another school; how can I get my NSTP serial number?
    • I’m from a non-profit organization; how can we become a community partner of Benilde?
    • I’d like to report an incident that happened during my NSTP class

  • CSBLIFE

    • What is CSBLIFE?
    • Attendance to CSBLIFE Activities
    • CSBLIFE Activity Accreditation
    • Using the CSBLIFE Portal (Students)
    • Using the CSBLIFE Portal (Associates)
    • I’d like to report an incident that happened in my CSBLIFE class
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  • CSBGRAD

    • Articles coming soon

  • Academic Support

    • Articles coming soon

Scholarships & Grants

• Do you have scholarships?

Awards & Graduation

• Articles coming soon