Explore the Helpdesk website or get in touch with the Center for Institutional Helpdesk for assistance with any problem or concern you may have. Follow these steps:
Sign in with your email to access all the available features. If you don’t have an account, click Sign up.Browse Knowledge Base
Read our articles! Click a category or subcategory under the Browse Knowledge Base section, then select the title of the article you want to read to view its content.
Manage Your Profile
Track your requests, view your community contributions, review the posts you follow, and edit your profile! Click your profile icon in the upper-right corner. From the drop-down menu, you can view your activity, track your requests, see your contributions, and review your subscriptions.
Report an Issue
Submit a ticket to request further assistance from an agent! Click Report an Issue, Choose a form from the drop-down menu, fill out the required fields, and click Submit.
Request a Service
Directly submit a request for available services! Click Request a Service, select the appropriate option, fill out the required fields, double-check the details, and click Submit.
Join the Community
Engage with fellow Benildeans! Click Join the Discussion to create a new post or comment on an existing one. As you contribute to the community, you can earn badges.