As part of our new website update, we are introducing Helpdesk’s service catalog. This function is made available to allow you to submit requests directly to us and our internal partners for their available services.
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On the Helpdesk website homepage, click Sign in in the upper right corner.
If you don’t have an account, click Sign up. A verified email address is required, as all correspondence will take place via email. - Scroll past the header and click Request a Service or go to the Request a Service page.
- Select the appropriate service for your request.
- Fill out the required fields.
- On the upper right side of the page, under the User section where your name is displayed, click Submit request.
- You’ll be redirected to a page where you can double-check the information for your service request and the ticket number, then click Submit to finalize your request.
You’ll receive an email containing the details of your request and updates.