Report an Issue

If you can’t find the answer you need in our Helpdesk articles, you can submit a ticket to request further assistance from an agent.

  1. On the Helpdesk website homepage, click Sign in in the upper right corner.

    If you don’t have an account, click Sign up. A verified email address is required, as all correspondence will take place via email.
  2. Scroll past the header and click Report an Issue. Alternatively, go directly to the Report an Issue page.
  3. From the Choose a form drop-down menu, select the appropriate subject for your concern.
  4. Fill out the required fields.
  5. Add any necessary files under Attachments.
  6. Click Submit.

You’ll receive an email containing your ticket number and updates about your request.

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