Helpdesk Data Privacy Notice

De La Salle-College of Saint Benilde (DLS-CSB) respects your right to privacy and is committed to protecting the confidentiality of your personal information. DLS-CSB is bound to comply with the Data Privacy Act of 2012 (RA 10173), its implementing Rules and Regulations, and relevant issuances of the National Privacy Commission.

It has adapted reasonable administrative, physical, and technical measures to prevent loss, misuse, and alteration of the information under its control. However, no method of transmission over the internet or method of electronic storage is 100% secure.

By accessing this website and filling out the forms, you are consenting to the collection, processing, and use of the information in accordance with this privacy notice. The following information is collected and processed when you fill out forms on this website:

  • Alumni: Name, Email Address, Benilde ID Number, Program
  • Associate: Name, Email Address, Infonet Account, Benilde ID Number, Associate Classification, Office/Center/School/Program
  • Guest: Name, Email Address, Guest Classification
  • Parent: Name, Email Address, Name of Child/Ward, Child/Ward Program
  • Student: Name, Email Address, Infonet Account, Benilde ID Number, Program
  • Prospective Student: Name, Email Address, Applicant Number, Program

Only authorized individuals from the Center for Institutional Helpdesk and related office/s will have access to this information for your concern to be addressed and will not be disclosed to third parties without your permission.

The information you have provided is used for any or all of the following: access to records related to your concern for verification, support and assistance with your use of our existing systems, data analytics and reporting, documentation, communication, and systems administration.

The information is collected by Zendesk for DLS-CSB and is stored in AWS Cloud. Refer to their Privacy Policy:https://www.zendesk.com/company/agreements-and-terms/privacy-notice/. DLS-CSB shall only retain the said personal information until it serves its purpose, after which it shall be securely disposed of.

If you have concerns and queries on Data Privacy, email dpo@benilde.edu.ph.

 

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