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Account Management Policy

Updated
  1. Only enrolled students, faculty with teaching loads, and regular or probationary associates are given an Infonet account.
  2. Only the immediate supervisor or head of the account applicant can approve the issuance of an Infonet account.
  3. Requests for account modifications due to typographical errors should be submitted to the Helpdesk.
  4. Requests for account modifications due to a name change from marriage or similar reasons should be sent to the People and Organization Development Office (PODO) for verification of necessary documentation.
  5. For non-regular associates, providing an account is considered a special case due to work requirements or engagement, and must be approved by the Vice-Chancellor or Vice-President.

Creation

A. Students

  1. All required student information must be entered into the shared Google Sheet by the Admissions Office.
  2. The Data Center Analyst will gather this information and save it in a text file for processing using the SSPR application.
  3. The Data Center Analyst will enter all required information into the shared Google Sheet to complete the process.

B. Associates / Faculty

  1. All required student information must be entered into the shared Google Sheet by the PODO.
  2. The Data Center Analyst will gather this information and save it in a text file for processing using the SSPR application.
  3. The Data Center Analyst will enter all required information into the shared Google Sheet to complete the process.

C. Generic Account

  1. The request to create a generic account (Infonet/Email) will come from the user and be approved by his/her Immediate Head.
  2. The request should contain the following:
    • Purpose of account
    • Suggest 3 possible names and email addresses of the account
    • Duration of the requested account
    • Account Manager

Deactivation and Deletion

A. Students

  1. All graduates’ email addresses shall be removed from the mailing list.
  2. The student's email address will remain active for the following academic term after graduation. 
  3. Email accounts will be disabled at the start of the second term after graduation and permanently deleted at the end of that term.

B. Associates / Faculty

  1. Resigned associates’ Infonet and email address shall be removed from the mailing list.
  2. Associate's accounts (Infonet /email) will remain inactive until the following academic term.
  3. The account will be subject to permanent deletion after the following 2nd term of the academic year.

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