Benilde follows the Commission on Higher Education’s (CHED) memorandum for refunds on overpayment, total withdrawal, separation from the College, or discontinuation of schooling.
Refunds will be processed via bank transfer to your parents’ or legal guardians’ account unless you are a Career and Development Program (CDP) student of legal age or an international student.
Overpayment
For refunds of excess payments, email vc.finance@benilde.edu.ph.
Cancellation or withdrawal of enrollment
For total withdrawal, separation, or discontinuation, submit a Refund form to the assigned Enrollment Associate. The Enrollment Associate will endorse your request to the Finance Office for processing.
For grantees
If you are receiving partial subsidies, the Center for Admissions - Scholarships and Grants Unit will calculate the appropriate refund and forward it to the Finance Office for processing. If you’re receiving a full 100% subsidy on tuition and other fees, no refunds will be issued.
For LOA students
If you file for and receive approval for a Leave of Absence (LOA), you will be eligible for a full or partial refund if you submit your LOA form within the specified dates:
- Before the start of classes - 100% of the total assessment
- First week of classes - 75% of the total assessment
- Second week of classes - 50% of the total assessment
Application and Confirmation fees are non-refundable.
Insurance claims
Students or their parents are entitled to reimbursement of expenses covered by the insurance policy. To claim student insurance, submit the following documents to the Finance Office within one year of the incident. Email the requirements to vc.finance@benilde.edu.ph.
In the event of an injury
For any injury cases, students or their relatives should provide the following within 3 months:
- Original or Certified True Copy of the Medical Certificate
- Original Billing Statement or Statement of Account
- Original Invoice or Service Invoice
- Clinic Incident Report for on-campus accidents or Police Report for accidents outside campus premises
For Malayan Insurance, the Clinic Incident Report or Police Report must be submitted within 1 month from the date of the incident.
In the event of accidental death
For cases of accidental death, the student’s relatives are required to provide:
- Original or Certified True Copy of the Death Certificate
- Official Receipts for the Burial Expenses
- Accident or Police Report
After submitting all the requirements, the refund process will take 3 to 4 weeks. Keep in mind that this timeframe begins only once the Finance Office receives all the necessary documents and forms. To ensure your refund is processed promptly, it is advisable to complete and submit the requirements early.